Help and question

1. What is Urbanly?

Urbanly is a premium online store offering carefully curated daily-use products designed for modern and elegant living.

2. Are your products authentic and high quality?

Yes. Every product at Urbanly is selected with a strong focus on quality, durability, and functionality to meet premium standards.

3. Do you offer cash on delivery?

Payment options including secure online payments and cash on delivery (where available) are shown during checkout.

4. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

5. Can I return or exchange a product?

Yes. If you receive a damaged or incorrect product, please contact our support team within the specified return period.

6. How can I contact Urbanly?

You can reach us through the Contact Us page or email us for any assistance. Our support team is happy to help.

7. Is my payment information secure?

Absolutely. All transactions are protected using secure and trusted payment gateways.